Frequently Analyzed Quandaries
Welcome to the questions that keep you awake at night, the ones even therapy can’t untangle, the ones you replay like contact sheets at 2 a.m. Curious about our hours? We don’t have any. Really. Here we fill in the blanks about Fox & Talbot, or at least muse over them with a latte and a splash of film developer, enough to feel vaguely heroic, à la W. Eugene Smith.
Location
Where do you call home?
British Columbia, Canada. Where photography and rain have a long-term relationship. It gave birth to the “Vancouver School of Photography,” sent Fred Herzog wandering its damp streets with Kodachrome in hand, and somehow made conceptual photography and yoga pants equally exportable. Maybe it’s Rodinal in the rainwater. Whatever the reason, we call it home, and we’re happy to support photographers and image makers here and wherever the clouds drift.
Can I meet the merchandise?
Alas, no temple of chrome and leather to worship in yet. We both have day jobs, and this venture runs on caffeine and conviction. Skipping a storefront keeps costs down and spares us from endless questions about if we sell watch batteries. No, we don’t sell watch batteries.
So, is this strictly window shopping?
We get it. Photos only tell you so much, ironic really. We can arrange a private viewing with some notice. Viewing from a tragically different latitude or simply loyal to your pajamas? We’re happy to send more photos or hop on a video call. We can’t pour the coffee, but we can zoom in on the serial number.
Warranty, returns and shipping
Are returns welcome, or strictly forbidden?
Returns are welcome for a problem or a change of heart, except on final sale items. Contact us within seven calendar days. You cover the shipping, we provide the sympathy. Consider it an even exchange of decency.
Is there a warranty, or do I simply hope for the best?
Yes. Most items come with a 88 calendar day warranty unless otherwise noted. If something breaks through no fault of yours, we’ll repair or refund. But drops, dings, dunks or DIY surgeries void the deal. Cameras, like cats, don’t always survive “helpful” tinkering.
How does my purchase travel, first class or coach?
All shipments include tracking. Life’s too short for missing parcels. We usually ship with Canada Post, and once your package leaves the country, your local postal service takes over. Prefer FedEx, DHL, or UPS? We can arrange that, though their rates suggest they’re also shipping small islands.
Can I click now and collect later?
Yes. Email us to set a time; we need a few days to arrange it. Patience isn’t polaroid fast, but it develops character, like a three-second exposure on a dreary November night.
Can you hold it for me?
We’ll gladly hold for 30 calendar days if it’s been paid for. We don’t do holds without full payment; heartbreaks are hard enough without unpaid invoices.
Customs, tariffs and taxes. Oh my.
Those are yours to pay, no exceptions. Governments play by their own rules, and mercy isn’t one of them. Think of it as the price of international intrigue.
Selling to us
What do you buy, besides my fleeting whims?
Pretty much anything that captures light or imagination: old cameras, darkroom gear, lighting, photo books, forgotten negatives, movie equipment, old or new film, watches and the odd vintage microphone. Add a faint whiff of fixer and it’s irresistible.
What if I’m selling a collection that could fill a room?
That’s our favorite kind of problem. Collector, professional, or reluctant custodian of another’s obsession, we’ll happily talk about buying most or all of it. We’re based in Vancouver but will travel across Canada and the U.S. for the right haul.
How do you decide if a camera belongs in your collection?
You meet and leave it with us, we run a full diagnostics for shutter accuracy, meter reliability, and mechanical soundness, then assess cosmetic charm and overall health. In short, we treat your camera like it’s auditioning for a Kubrick or Fincher film. Some of our favourites, though, are the character actors: slightly worn, a bit temperamental, but unforgettable when the light hits just right.
How much will my gear fetch?
We offer a percentage of current market value, based on comparable sold listings and how long we think it will take to sell, not wishful thinking. We don’t give estimates without testing. Romance doesn’t pay the bills, but working light meters do.
How long until I’m rich, or at least richer?
You’ll usually see payment within seven business days after we evaluate your gear, depending on how much you’re selling. We like precision, not panic. Think Swiss watchmaker, not pawn shop. Your riches, modest or grand, are carefully measured.
How will my riches arrive?
We offer eTransfer, bank transfer, and Wise. Cash is off the menu, largely because our accountant objects to envelopes full of bills.
How do I get my gear to you securely?
Preferably not in a trench coat on a dark street. We’ll arrange a private office appointment. Bring a valid photo ID, no exceptions. We enjoy mystery, just not in business.
Can I sell you my gear without hopping on a plane?
Absolutely. Send us an email and we’ll work out the details. Distance is rarely a problem when motivation, couriers, and bubble wrap are involved.
Miscellaneous
What’s the easiest way to pay?
All major credit cards, eTransfers, bank transfers, and Wise are fine. Though avoiding credit card fees keeps the coffee flowing and our year-end running smoothly.
Can I run a roll through it first?
Tempting. But no. Every camera is tested and described with care.
Do you offer prop rentals?
Sometimes we do. Share your vision and we’ll match your project with the right actors, from dependable leads to quietly brilliant scene-stealers.
Can you track down the gear of my dreams?
We’ll certainly try. With our global sleuths and unhealthy obsession with obscure serial numbers, we’ll pursue your elusive prize. It might take a while, but that’s half the fun, isn’t it? Send a note and we’ll hunt it like the Maltese Falcon, only with less murder, more coffee, and just enough scheming to keep it entertaining.
Can I haggle for a better deal?
No bargaining in this darkroom. Prices reflect each camera’s careful evaluation and fair market value. If that’s too tame, a Moroccan bazaar will happily test your skills.
